Open Closing in a 2 months

IT and Clinical Services - Service Desk Professional Support Service

Descriptions

The IT and Clinical Systems teams are to remain separate, but a single first line / point of contact for both teams needs to be established (which will sit within IT within our organisational structure). We require support in the end to end design and implementation of our new service desk arrangements. This will initially require a discovery piece of work, to understand how we currently work, the support we provide, and the requirements of our wider organisation. The output of this tender will be a blueprint for the delivery of an integrated 1st line service along with a package of support to establish it.

Timeline

Pretender :

Not Identified

Published Date :

13th Aug 2025 Yesterday

Deadline :

31st Oct 2025 in a 2 months

Contract Start :

5th Jan 2026

Contract End :

4th Jan 2027

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

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Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors