Awarded
IT BAU Proactive Care & Support 22-24
Descriptions
Managed cloud service desk providing 24/7/365 remote support for cloud-based users, fully aligned ITIL 4. •Service Desk •Incident Management •Service request management •Security Information and Event Management •Proactive Care •24/7/365 security monitoring •Technical management services Procurement was managed through G-Cloud 12 Framework Agreement (RM1557.12)
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Possible Competitors
1 Possible Competitors