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IT Project Services and Transformation
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Descriptions
Develop and implement IT Project Services framework to rationalise and modernise WWU's software, applications and infrastructure to enhance the customer experience and to enable WWU to: • Engage the most suitable supplier for each IT project as simply and quickly as possible. • Identify project delivery process areas which can be optimised to reduce cost and time. • Remove/minimise technical debt. • Modernise and optimise existing services (software/apps, infrastructure and hardware). • Provide training and awareness programmes for staff. • Ensure compliance with relevant laws, regulations, and standards.
Engagement
Wales and West Utilities are in the early stages of developing a tender pack to take to market for the provision of IT Project and Transformation Services. We are seeking supplier input on proposed lotting structures for the proposed frameworks . Supplier responses will help us understand the UK market's capacity and preferences regarding the scope and delivery model for various IT services. If you are interested in taking part and answering a short questionnaire, please e-mail wwuprocurement@wwutilities.co.uk referencing this notice is the subject header. A questionnaire will be sent to you to complete.
Timeline
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Tender Regions
CPV Codes
72222300 - Information technology services
Keywords
IT operations management
system provisioning
help desk support
system monitoring
IT lifecycle support
IT backup services
network administration
server management
service desk operations
infrastructure maintenance
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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