Closed
IT Service Management (ITSM) System
Descriptions
The Northern Ireland Assembly Commission are at the outset of preparing for robust, credible and transparent preliminary market engagement exercise to develop a deliverable and affordable option for the IT Service Management (ITSM) System. T ....see more
Engagement
•Supplier Information Session — 10 October 2025 via Microsoft Teams (60 minutes). Purpose: provide background, scope and objectives, outline the timeline, explain the demonstration guidelines, Q&A. •Supplier demonstrations — 13–22 October 2 ....see more
Timeline
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Tender Regions
CPV Codes
72262000 - Software development services
72261000 - Software support services
72263000 - Software implementation services
72260000 - Software-related services
72212517 - IT software development services
72268000 - Software supply services
Keywords
software sales
codebase design
rollout planning
SLA management
platform module coding
integration adapters
user inquiry handling
software troubleshooting
user manual creation
IT application supply
full-stack programming
feature enablement setup
integration planning
version upgrade support
server-side logic design
deployment scripting
software distribution
IT toolchain development
training and onboarding
agile development cycles
licensed software supply
off-the-shelf software
API gateway creation
deployment assistance
software licensing
bug ticket processing
system architecture modules
version-controlled coding workflows
packaged software delivery
post-install configuration
frontend interface programming
license management support
version patching services
change management assistance
software lifecycle guidance
commercial software solutions
tech writing and documentation
long-term software upkeep
enterprise IT module programming
enterprise software provision
backend scalability support
integration with existing systems
feature request coordination
application logic creation
implementation success tracking
digital software products
backend service development
platform migration services
microservices implementation
backend system structuring
Tender Lot Details & Award Criteria
1 Tender Lots
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