Open Closing in a 22 days

IT Service Management (ITSM) System

Descriptions

The Northern Ireland Assembly Commission are at the outset of preparing for robust, credible and transparent preliminary market engagement exercise to develop a deliverable and affordable option for the IT Service Management (ITSM) System.

 

The purpose of this preliminary market engagement (PME) is to gather insights and feedback from the market to inform the development of the procurement strategy and specification for ITSM System, as well as assist the Assembly Commission to ensure that the most efficient and effective methods of procurement are considered.

 

This is not a tender exercise; participation is optional and won't affect future procurement opportunities. Interested suppliers can download the questionnaire and must submit completed forms via the portal's messaging function by 3pm on Wednesday 8 October 2025.

 

For more information about this opportunity, please visit the Delta eSourcing portal at:

https://www.delta-esourcing.com/tenders/UK-UK-BELFAST:-IT-software-development-services./MQR24XEE85

 

To respond to this opportunity, please click here:

https://www.delta-esourcing.com/respond/MQR24XEE85

Timeline

Published Date :

2nd Oct 2025 Today

Deadline :

24th Oct 2025 in a 22 days

Contract Start :

1st Feb 2026

Contract End :

31st Jan 2030

Keywords

enterprise IT module programming

backend service development

platform module coding

microservices implementation

system architecture modules

API gateway creation

backend scalability support

server-side logic design

integration adapters

IT toolchain development

tech writing and documentation

training and onboarding

deployment assistance

software lifecycle guidance

user manual creation

version upgrade support

platform migration services

integration planning

software troubleshooting

version patching services

user inquiry handling

bug ticket processing

license management support

feature request coordination

long-term software upkeep

SLA management

codebase design

application logic creation

full-stack programming

agile development cycles

backend system structuring

frontend interface programming

version-controlled coding workflows

deployment scripting

integration with existing systems

post-install configuration

rollout planning

change management assistance

implementation success tracking

feature enablement setup

software distribution

licensed software supply

packaged software delivery

enterprise software provision

off-the-shelf software

software licensing

commercial software solutions

software sales

IT application supply

digital software products

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors