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ITSM (IT Service Management) System

Descriptions

The purpose of this project is to appoint a supplier to deliver an IT Service Management (ITSM) system. The system will deliver and manage IT services across operational and support services in alignment with ITIL practices.see more

Engagement

The West Yorkshire Fire and Rescue Service (WYFRS) is inviting expressions of interest for an upcoming tender to appoint a supplier to deliver an IT Service Management (ITSM) system. The system will deliver and manage IT services across operational a ....see more

Timeline

Published Date :

27th Feb 2026 Today

Deadline :

29th Mar 2026 in a 1 month

Contract Start :

2nd Nov 2026

Contract End :

1st Nov 2029

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands Ireland Wales Scotland Northern Ireland London

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Keywords

IT consulting

web services

network support

cloud services

IT outsourcing

software development

cybersecurity support

application maintenance

help desk services

digital transformation

technical support

system integration

software customization

IT infrastructure management

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

West Yorkshire Fire and Rescue Authority

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk