Awarded
IWA Enterprise Service Desk
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Descriptions
Irish Wheelchair Association are seeking an Enterprise Service Desk and Asset Management (ESDA) solution which is aligned with ITIL standards.see more
Timeline
Published Date :
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CPV Codes
72000000 - IT services: consulting, software development, Internet and support
48822000 - Computer servers
72250000 - System and support services
72610000 - Computer support services
Keywords
IT consulting
desktop aid
web services
network support
cloud services
IT outsourcing
client-computer support
Unix/Linux server system
tech assistance packages
database server instance
user support solutions
software development
cybersecurity support
compute cluster node
blade server platform
IT support services
application maintenance
full-cycle IT support
managed systems support
help desk services
digital transformation
remote support services
technical assistance
technical support
system troubleshooting
server load monitor
computing assistance
multi-tenant host
Windows server OS
system integration
software customization
backup server module
IT support framework
user support coverage
technical incident resolution
IT infrastructure management
infrastructure maintenance
server resource allocator
end-to-end system services
server virtualization host
integrated system operations
reactive and proactive IT services
Tender Lot Details & Award Criteria
1 Tender Lots
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