Closed
KMPT, KCHFT & DGT Confidential Staff Liaison and Freedom To Speak Up Service
Descriptions
Kent and Medway NHS and Social Care Partnership Trust, in collaboration with Kent Community Health NHS Foundation Trust and Dartford and Gravesham NHS Trust, is initiating a market engagement exercise ahead of a formal procurement process for the provision of a Confidential Staff Liaison and Freedom to Speak Up Service.
The proposed service is intended to offer independent and confidential support for staff who wish to raise concerns, while also providing guidance for managers in resolving issues and promoting a safe and inclusive working environment. The service model will be designed to be flexible and scalable, ensuring it can be tailored to meet the specific needs of each participating Trust, taking into account variations in workforce size, organisational structure, and existing support arrangements.
Through this pre-market engagement, the Trusts aim to gain a clearer understanding of current market conditions and the level of interest in the opportunity. They are seeking valuable input from potential suppliers to help shape the procurement strategy, with particular interest in identifying potential challenges and risks, exploring any alternative delivery models, evaluating effective contractual terms, and assessing supplier capacity to deliver efficiencies and realise savings.
The information provided in this notice regarding the future procurement process (including indicative contract value, structure, and anticipated timeframes) is provisional and subject to change. Final details may be revised following the outcome of this market engagement exercise.
Further information about the engagement process, including how to participate, is outlined further below.
Engagement
This engagement is intended to gather valuable feedback from potential providers to help shape the Trusts’ procurement strategy. In particular, the Trusts are seeking insights into viable delivery models, approaches to risk mitigation, appropriate contract structures, and the scalability of services across multiple organisations. The exercise also aims to assess the level of market interest and the capacity of providers to deliver a collaborative, multi-Trust solution, while exploring opportunities for achieving efficiencies and cost savings through a joint procurement approach. Providers who express an interest will be invited to complete a structured questionnaire to share their insights, capabilities, and recommendations. They will also be invited to attend a virtual market engagement presentation at 14:00 on 05 August 2025, during which the Trusts will outline their objectives, anticipated timelines, and expectations for both the procurement process and the future service. Suppliers wishing to participate are invited to contact Jake Fisher, Procurement and Contracts Manager, via email at kmpt.procurement@nhs.net Upon registration of interest, further details (including the questionnaire and presentation invitation) will be provided.
Timeline
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Tender Regions
CPV Codes
79414000 - Human resources management consultancy services
79633000 - Staff development services
79400000 - Business and management consultancy and related services
85312300 - Guidance and counselling services
85312310 - Guidance services
Keywords
life coaching
career guidance
life-stage guidance
mental-health guidance
mentorship programmes
educational guidance
staff mentoring services
management advisory
HR policy development
corporate consulting
educational advice
process optimization
mentoring services
psychological support
HR strategy advice
business consultancy
operational improvement
management services
trainee mentoring
organizational strategy
vocational orientation
academic counselling
career counselling
therapeutic advice
professional advisory
school-to-work coaching
HR operations support
leadership training
personal guidance
guidance workshops
professional direction
professional consulting services
recruitment process design
employee engagement strategy
organizational development advice
performance management guidance
family planning counselling
HR management consultancy
talent management consulting
employee development programs
staff development services
workforce planning services
career progression planning
Tender Lot Details & Award Criteria
1 Tender Lots
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