Closed

Kofax/TM10 Support

Descriptions

Provision of support to help the IPO maintain its Kofax and TM10 Filenet systems

Timeline

Published Date :

12th Sep 2025 5 months ago

Deadline :

30th Nov 2025 2 months ago

Contract Start :

1st Feb 2026

Contract End :

31st Jan 2027

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands Ireland Wales Scotland Northern Ireland London

CPV Codes

72261000 - Software support services

Keywords

SLA management

user inquiry handling

software troubleshooting

bug ticket processing

license management support

version patching services

long-term software upkeep

feature request coordination

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

Assign to :

Tender Progress :

Details

Notice Type :

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Intellectual Property Office

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk