Open Closing in a 7 months
L&Q Financial Inclusion Service
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Descriptions
Provision of financial inclusion services to social housing residents, addressing significant financial issues (debt, welfare benefits and energy advice) that may result in the risk of eviction. This will be a two pronged approach which will focus on low level debt advice and guidance that will be provided by the procured partner (directly or through a supply chain), and higher level vulnerability support that will be managed in-house. Triaging of customers for both will be done by the external partner. We would be looking at around 7000 referrals per year to be triaged and helped through this service.
Timeline
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Keywords
civic outreach
case management
deal processing
grassroots programs
social service logistics
payment consultancy
benefits administration
local public action
transaction processing
trade clearinghouse
referral processing
financial consulting
clearinghouse operations
welfare coordination
public park coordination
support coordination
back-office processing
financial advisory
client record keeping
participatory projects
town hall facilitation
outreach planning
local civic projects
social work administration
communal development schemes
clearinghouse facilitation
civic engagement training
urban revitalisation planning
local infrastructure planning
community centre management
municipal program support
participatory budgeting assistance
neighbourhood initiatives
financial operations consulting
social inclusion campaigns
social service scheduling
community consultation services
neighbourhood improvement projects
community engagement programs
community-driven intervention
Tender Lot Details & Award Criteria
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