LBHF SEND Mediation and Disagreement Resolution Service Market Engagement

Descriptions

The London Borough of Hammersmith & Fulham is preparing to undertake an open procurement for the statutory Special Educational Needs and Disabilities (SEND) Mediation and Disagreement Resolution Service. This service provides impartial mediation to resolve disputes between families and the local authority or education providers, in accordance with Chapter 11 of the SEND Code of Practice.

Engagement

To support the upcoming procurement of the SEND Mediation and Disagreement Resolution Service, the Council will host a virtual market engagement session via Microsoft Teams on Thursday 11th September, from 14:00 to 15:00. During this session, the Council’s SEND Team will deliver a brief presentation outlining the service requirements and draft specification. This session will provide an opportunity for potential providers to engage directly with the Council, gain insight into the commissioning priorities, and discuss their operating models. Suppliers will also be invited to ask questions and share feedback prior to the commencement of the open tender process. The event is designed to promote transparency, support market readiness, and ensure the procurement is informed by sector expertise and best practice. Please find the meeting link here: https://teams.microsoft.com/l/meetup-join/19%3ameeting_OTI3ODUxM2MtOWY1ZS00NWY5LTk2ZTItMTJhMWVkN2FhZGU1%40thread.v2/0?context=%7b%22Tid%22%3a%2250d8c115-b77f-4395-a3ba-3b407caf0d88%22%2c%22Oid%22%3a%22d43a38dc-88e5-478d-9ba9-1153495e23f9%22%7d Meeting ID: 313 445 855 409 7 Passcode: 2bc7uV9M If you have difficulty accessing the meeting, please contact: hannah.parrott@lbhf.gov.uk, joel.thompson@lbhf.gov.uk