Learning Academy Partnership (South West) ICT Managed Service

Descriptions

The Learning Academy Partnership Trust (LAP) is a Trust of 19 Academies south of Exeter with the head office based in Newton Abbot. The LAP(SW) Trust was established in 2012 from its initial inception at IlIisham Academy. The Trust is a family of inclusive and aspirational schools working together within a Multi-Academy Trust with a Church of England Foundation. The Trust is a values driven organisation and welcomes both church and community schools as well as those in all Ofsted categories. The mission and core purpose of our School Trust is to enable Flourishing Futures for our children by working together as a values-led family of exceptional academies, delivering an entitlement to exceptional education across all our local communities and where every child flourishes. We believe that every young person, regardless of their background or context, can achieve and exceed the highest of expectations. The Trust currently encompasses 19 schools but is expected to grow this year and again in the coming years. The companies identified from these shortlisting questions to receive the ITT for the Managed Service will then receive a detailed set of requirements. For the purposes of this shortlisting stage bidders should assume that the ITT will include, but is not be limited to; • strategic advice and direction to the Trust regarding ICT • Monitoring and management of the network 24 x 7 x 365 a 40 week core service, incorporating on-site staff/visits as necessary in schools a 50 week core service, incorporating on-site staff/visits as necessary for the central team office • Service desk • local staffing that bidders deem necessary to deliver the SLA • responsibility for design, specification, installation, and management of all ICT infrastructure • supply of goods and services based on an agreed Best Value (BV) approach • management of all ICT against an agreed SLA • management of 3rd parties • relevant monitoring, management, patching and reporting • training - technical and curriculum as necessary • expectation that the provider will drive innovation • risk registers and inventory management • collective partnership targets aligned to the Trusts objectives Bidders should note the following: • The Trust will provide a standard contract as part of the ITT Pack • There is will be a requirement for TUPE from existing suppliers. Further details about the solution requirements will be provided to those bidders who are shortlisted to receive the ITT AQ pack.