Open Closing in a 20 days

Level 3 Support for Oracle Cloud Fusion

Descriptions

The London Borough of Barnet (the "Council") is seeking to engage with the market in preparation for the procurement of Level 3 Oracle Cloud Fusion Support Services for its Oracle Cloud Fusion environment. This engagement is part of the Council's strategic transition to a new support partner following the conclusion of its current post-implementation support contract.

 

The Council is issuing this notice in accordance with Sections 16 and 17 of the Procurement Act 2023 to invite potential providers to participate in early market engagement activities. Please note: this is not a call for competition.

 

Scope of the Requirement

The Council is seeking a highly capable support partner with demonstrable experience supporting UK Local Authorities to provide Level 3 support across the following Oracle Cloud components:

 

•Oracle SaaS (Fusion Applications): Finance, Procurement, Human Capital Management (HCM), Payroll, Time & Labour (OTL), iExpenses, and Enterprise Performance Management (EPM)

•Oracle Integration Cloud (OIC) and Platform as a Service (PaaS)

•Oracle Cloud Infrastructure (OCI) and Oracle Database

•Custom integrations and reporting (OTBI, BI Publisher, SmartView, ADFDI)

The successful partner will be expected to:

•Resolve complex technical and functional issues escalated from the Council's internal support team

•Manage quarterly patching and environment refreshes

•Provide strategic input into change governance and roadmap development

•Deliver continuous improvement and value-added services, including automation and innovation

•Support knowledge transfer and internal capability building

 

A Market Engagement Event will be held on:

Thursday 23 October 2025

Time: 11:30-12:30

Virtual (MS Teams)

 

This session will provide an overview of the Council's Oracle Cloud environment, support model, and procurement timeline. It will also offer an opportunity for suppliers to ask questions and provide feedback that may shape the final procurement approach.

Next Steps

 

Interested providers are encouraged to register their interest and attend the Market Engagement Event. Further details, including how to register, will be published alongside this notice.

 

To view this notice, please click here:

https://londonbarnet.delta-esourcing.com/delta/viewNotice.html?noticeId=982971474

Timeline

Published Date :

9th Oct 2025 Yesterday

Deadline :

30th Oct 2025 in a 20 days

Contract Start :

31st Mar 2026

Contract End :

31st Mar 2029

Tender Regions

CPV Codes

Keywords

IT operations management

network administration

system provisioning

infrastructure maintenance

helpdesk support

service desk operations

IT backup services

server management

system monitoring

IT lifecycle support

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors