Closed
Managed Support Services for Oracle Fusion
Descriptions
LNER are looking to engage the market in relation to a planned procurement of a managed Service for the support of the Oracle Cloud Solution (Fusion). This covers ERP, EPM, HCM, SCM, FDI, OCI, and OIC.
In addition to this we are also looking for Continuous Improvement Support.
A key requirement for the desired services is that they must be sited in the UK.
Engagement
Please respond to the questionnaire at https://forms.office.com/e/Kv9nax7pEY LNER is keen to understand what suppliers are in the market and also if they are listed on any appropriate framework agreement to aid procurement strategy decisions. We would also like to understand capabilities and high level costs to help us inform our approach.
Timeline
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Tender Regions
CPV Codes
72250000 - System and support services
72260000 - Software-related services
Keywords
tech assistance packages
user manual creation
full-cycle IT support
managed systems support
integration planning
version upgrade support
training and onboarding
deployment assistance
IT support framework
user support coverage
infrastructure maintenance
end-to-end system services
software lifecycle guidance
tech writing and documentation
platform migration services
integrated system operations
reactive and proactive IT services
Tender Lot Details & Award Criteria
1 Tender Lots
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