Awarded
National Helpline and Commercial Property Helpdesk
Descriptions
Network Rail requires a National Helpline Service for the use of external stakeholders. This service also covers the Commercial Property Helpdesk.The service is 24/7, 365 days a year and covers telephony, live chat, email, and letter processing and the management of the @networkrail Twitter Feed.
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Tender Regions
CPV Codes
79512000 - Call centre
64220000 - Telecommunication services except telephone and data transmission services
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Possible Competitors
1 Possible Competitors
