Open Closing in a 8 months
New Citizen Experience Contact Centre Contract(s) for BAU & Surge requirements
Descriptions
This contract is for the delivery of Contact Centre Service requirements as part of BAU activities and emergency preparedness.
Timeline
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Tender Regions
North West
South West
North East
East of England
Yorkshire and The Humber
South East
East Midlands
West Midlands
Ireland
Wales
Scotland
Northern Ireland
London
CPV Codes
79512000 - Call centre
Keywords
call centre services
contact centre operations
inbound/outbound calls
customer contact management
call handling services
multi-channel support
telemarketing operations
helpdesk call centre
call queue management
CRM calls
Tender Lot Details
2 Tender Lots
Workflows
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Details
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Buyer Information
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Possible Competitors
1 Possible Competitors
