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NHS Gloucestershire ICB Integrated Urgent Care Service
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Descriptions
NHS Gloucestershire ICB seeks to commission an Integrated Urgent Care service for patients in Gloucestershire, to include 111 (Telephone and Online), a Clinical Assessment Service (CAS) and Out of Hours (OOH).The procurement is driven by the need to ....see more
Timeline
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Tender Regions
CPV Codes
85000000 - Health and social work services
79512000 - Call centre
64200000 - Telecommunications services
85100000 - Health services
Keywords
CRM calls
welfare services
hospitalization
outpatient care
medical services
patient support
inbound/outbound calls
patient care provision
social care services
clinical outreach
multi-channel support
IP telephony provision
helpdesk call centre
rehabilitation support
diagnostic services
call handling services
call queue management
leased line service
health assessments
telemarketing operations
community health work
specialist consultations
therapeutic treatments
call centre services
telecom traffic routing
healthcare provision
clinical healthcare
telecom carrier operations
preventive health services
social assistance programs
data transmission service
telecom network operations
telecom infrastructure management
broadband connectivity service
customer contact management
network voice/data service
integrated healthcare delivery
public health social services
contact centre operations
voice communication provision
Workflows
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Details
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