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NHS Urgent & Emergency Care (UEC) Managed Telephony Services
Descriptions
NHS England is undertaking preliminary market engagement to inform the potential development of a future procurement for NHS 111, 119 and 999 National Managed Telephony Infrastructure Services pending a procurement for the required and related servic ....See More
Engagement
The intended engagement aims to inform the market on the scope of service requirements including potential delivery and commercial models, key risks, constraints, and to explore available solutions, innovation and social value offerings available in the market. The market engagement will be undertaken through a single or series of multi-supplier engagement session and potential follow-up Request For Information (RFI) process. The information gathered will be used to support internal planning and decision making. To engage in the intended market engagement proposed for the 14th May 2026 in London, you are required to submit your interest and suitability via the NHS England’s e-Tendering portal, Atamis by the closing date, following which NHS England will contact engaged parties directly with further details. The project on which to register can be found on Atamis by searching for C416100 Market Engagement - NHS 111 NHS Managed Services Telephony Infrastructure. To register on the NHS England’s e-Tendering portal and to access this opportunity, please go to https://health-family.force.com/s/Welcome. You can then search for the opportunity and access any further information.
Timeline
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Tender Regions
CPV Codes
32571000 - Communications infrastructure
50334110 - Telephone network maintenance services
32412100 - Telecommunications network
64200000 - Telecommunications services
32424000 - Network infrastructure
64210000 - Telephone and data transmission services
64215000 - IP Telephone services
32412000 - Communications network
Keywords
cabling systems
telecom network
PBX inspection
comms systems
network nodes
carrier network
network backbone
switch network repair
network infrastructure
LAN infrastructure
telephony network
broadband phone access
IP telephony provision
talk path quality check
enterprise data link
internet trunk service
SIP voice communication
trunk circuit alignment
fixed-line voice service
online voice network
communication network
data circuit leasing
hosted PBX solution
telecom infrastructure
network topology audit
VoIP connection service
software-based telephony
leased line service
virtual phone system
IP voice infrastructure
line network testing
telecom traffic routing
VoIP call provision
telecom service network
network firmware update
dialing tone calibration
IP-based voice calls
business internet access
network continuity test
telecom carrier operations
data transmission service
telecom network operations
telecommunications network
internet telephony service
point-to-point data transfer
telecom infrastructure management
data communication systems
broadband connectivity service
broadband telephone service
network voice/data service
communications infrastructure
digital telephony provision
transmission infrastructure
corporate voice-data link
network backbone equipment
switchboard surge protection
networked communication infrastructure
voice communication provision
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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