Awarded
NHSE440 – Invitation to Tender - Dental Call Handling Service - Lancashire & South Cumbria
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Descriptions
North of England Commissioning Support (NECS) is a commissioning support service hosted by NHS England and is managing this procurement process for the provision of a Dental Call Handling Service across Lancashire and South Cumbria for NHS England and NHS Improvement - North West (Lancashire & South Cumbria) (the Contracting Authority).
Timeline
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Tender Regions
CPV Codes
79512000 - Call centre
Keywords
CRM calls
inbound/outbound calls
multi-channel support
helpdesk call centre
call handling services
call queue management
telemarketing operations
call centre services
customer contact management
contact centre operations
Workflows
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Details
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