Descriptions
The Contractor must provide: • Planned Preventative Maintenance (PPM): Full annual servicing of all NIBE and Heat Pump systems according to manufacturer specifications and industry best practices. • Reactive Maintenance: Emergency and non-emergency repairs, faults diagnosis, and first-time fix focus, within defined SLAs. • Parts and Materials Management: Supply and fit genuine or approved replacement parts with warranty. • Asset Management and Reporting: Maintain an up-to-date asset register including maintenance history, service outcomes, and lifecycle condition grading. • Resident Engagement: High standard of resident communication and support, including pre-appointment notifications and satisfaction follow-ups.
Timeline
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Tender Regions
CPV Codes
42511110 - Heat pumps
50000000 - Repair and maintenance services
Tender Lot Details
1 Tender Lot
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Possible Competitors
1 Possible Competitors
