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NMI/2023/15 - NMI/2023/15 Provision of Visitor Audience Survey Services
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Descriptions
The objective of this invitation is to secure the services of a company or agency to deliver the National Museum of Ireland’s ongoing and developing audience research programme as part of the Visitor Transformation Project. We require a range of data and insights about our visitors and audience to assist in the delivery of our new Strategic Plan and Capital Development Programme. NMI is seeking a suitably qualified contractor to deliver onsite and digital research with experience in the arts and cultural sector, particularly within venues (galleries, museums, theatres) to provide a range of services. In line with Public Service Innovation and NMI’s commitment to innovation, NMI are particularly interested in a methodology that uses the principles of service design in data collection, analysis and recommendations relating to data insights. Surveys should also take a visitor centred view. The required services will include data capture and insights relating to: General visitors to all four sites including demographic and sentiment; Events, workshops, tours and temporary exhibition programmes; Online users in particular online events; Mystery shoppers that take a focus on an overall visitor experience and site offering feedback; Potential for focus groups to assist in consultation on future capital developments and new initiatives; The successful tenderer will build upon NMI’s existing regular annual visitor survey and ensure continuity with previous surveys conducted at NMI’s sites.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
79311200 - Survey conduction services
79310000 - Market research services
73300000 - Design and execution of research and development
79342310 - Customer survey services
73110000 - Research services
79330000 - Statistical services
79342311 - Customer satisfaction survey
73200000 - Research and development consultancy services
79311000 - Survey services
79311300 - Survey analysis services
79300000 - Market and economic research; polling and statistics
72221000 - Business analysis consultancy services
79311100 - Survey design services
79320000 - Public-opinion polling services
79315000 - Social research services
Keywords
data modeling
opinion polling
data collection
focus groups
survey execution
technical review
opinion surveys
research studies
project roadmap
social research
survey planning
sampling design
online surveys
voter polling
survey analysis
brand research
product testing
R&D planning
study design
KPI definition
survey services
data processing
market surveys
sample surveys
funding advisory
CSAT surveys
data analysis
opinion research
policy advisory
field surveys
post service evaluation
survey implementation
statistical reports
innovation delivery
prototype realization
social behavior analysis
results evaluation
demographic analysis
workflow improvement
proposal development
product testing delivery
data collection services
consumer survey analysis
R&D implementation
social data collection
telephone surveys
survey instrument design
quantitative analysis
societal trend analysis
public views measurement
questionnaire design
statistical modelling
knowledge acquisition
fieldwork management
survey methodology
market trend analysis
satisfaction assessment
impact assessment
project coordination
instrument testing
public-opinion polling
development oversight
census-type polling
public sentiment polling
satisfaction metrics
quantitative research
stakeholder workshops
survey design services
survey data gathering
customer survey services
public attitude surveys
survey tool creation
exploratory research
experimental execution
social impact assessment
consumer research
academic investigation
competitive analysis
community research
client questionnaires
poll conduction services
ethnographic research
cost-benefit analysis
feedback collection
market relevance study
literature review
innovation strategy
market research services
requirements gathering
research planning
survey conduction
survey data analytics
scientific analysis
opinion survey services
development execution
data interpretation
functional analysis
statistics compilation
questionnaire structure
survey coordination
primary data collection
numeric data evaluation
project evaluation
field survey execution
consumer insights
statistical services
satisfaction index
respondent data processing
customer insight gathering
commercialization consulting
customer experience feedback
sociological study services
survey findings synthesis
technology trend analysis
satisfaction survey design
analysis of survey outcomes
business process modeling
in-person survey operations
Market and economic research
statistical survey reporting
quantitative field surveys
questionnaire development
social attitudes surveying
customer satisfaction survey
satisfaction benchmarking
client satisfaction measurement
technical program management
empirical research support
customer feedback surveys
consumer satisfaction polling
qualitative field studies
strategic research planning
market segmentation studies
statistical survey support
community opinion monitoring
end-to-end research services
business requirement specification
business case development
questionnaire implementation
Workflows
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Buyer Information
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