Closed
NMI/2023/15 - NMI/2023/15 Provision of Visitor Audience Survey Services
Descriptions
The objective of this invitation is to secure the services of a company or agency to deliver the National Museum of Ireland’s ongoing and developing audience research programme as part of the Visitor Transformation Project. We require a range of data and insights about our visitors and audience to assist in the delivery of our new Strategic Plan and Capital Development Programme. NMI is seeking a suitably qualified contractor to deliver onsite and digital research with experience in the arts and cultural sector, particularly within venues (galleries, museums, theatres) to provide a range of services. In line with Public Service Innovation and NMI’s commitment to innovation, NMI are particularly interested in a methodology that uses the principles of service design in data collection, analysis and recommendations relating to data insights. Surveys should also take a visitor centred view. The required services will include data capture and insights relating to: General visitors to all four sites including demographic and sentiment; Events, workshops, tours and temporary exhibition programmes; Online users in particular online events; Mystery shoppers that take a focus on an overall visitor experience and site offering feedback; Potential for focus groups to assist in consultation on future capital developments and new initiatives; The successful tenderer will build upon NMI’s existing regular annual visitor survey and ensure continuity with previous surveys conducted at NMI’s sites.
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
79311200 - Survey conduction services
79310000 - Market research services
73300000 - Design and execution of research and development
79342310 - Customer survey services
73110000 - Research services
79330000 - Statistical services
79342311 - Customer satisfaction survey
73200000 - Research and development consultancy services
79311000 - Survey services
79311300 - Survey analysis services
79300000 - Market and economic research; polling and statistics
72221000 - Business analysis consultancy services
79311100 - Survey design services
79320000 - Public-opinion polling services
79315000 - Social research services
Keywords
business process modeling
requirements gathering
cost-benefit analysis
stakeholder workshops
business requirement specification
workflow improvement
business case development
KPI definition
functional analysis
impact assessment
research studies
scientific analysis
literature review
knowledge acquisition
academic investigation
project evaluation
data interpretation
exploratory research
technical review
strategic research planning
R&D planning
innovation strategy
project roadmap
funding advisory
commercialization consulting
technology trend analysis
proposal development
policy advisory
market relevance study
development oversight
R&D implementation
experimental execution
innovation delivery
technical program management
end-to-end research services
research planning
product testing delivery
project coordination
prototype realization
development execution
Market and economic research
market research services
consumer research
product testing
focus groups
market segmentation studies
brand research
competitive analysis
market surveys
consumer insights
market trend analysis
survey services
questionnaire design
sample surveys
opinion surveys
data collection
field surveys
online surveys
telephone surveys
survey implementation
survey data gathering
survey design services
questionnaire development
survey methodology
sampling design
survey instrument design
survey planning
study design
questionnaire structure
survey tool creation
instrument testing
survey conduction
field survey execution
questionnaire implementation
data collection services
quantitative field surveys
in-person survey operations
survey coordination
fieldwork management
primary data collection
empirical research support
survey analysis
survey data analytics
statistical survey reporting
quantitative analysis
results evaluation
survey findings synthesis
data modeling
respondent data processing
analysis of survey outcomes
social research
sociological study services
community research
social behavior analysis
qualitative field studies
social impact assessment
social attitudes surveying
societal trend analysis
ethnographic research
social data collection
public-opinion polling
opinion survey services
public sentiment polling
voter polling
opinion research
public attitude surveys
census-type polling
community opinion monitoring
poll conduction services
public views measurement
statistical services
data analysis
quantitative research
statistics compilation
statistical modelling
demographic analysis
statistical survey support
data processing
statistical reports
numeric data evaluation
customer survey services
customer feedback surveys
satisfaction survey design
survey execution
opinion polling
client questionnaires
consumer survey analysis
customer insight gathering
satisfaction metrics
feedback collection
customer satisfaction survey
client satisfaction measurement
CSAT surveys
satisfaction benchmarking
post‑service evaluation
satisfaction index
consumer satisfaction polling
customer experience feedback
satisfaction assessment
Tender Lot Details
2 Tender Lots
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
Assign to :
Tender Progress :
Details
Notice Type :
Tender Identifier :
Tenderbase ID :
Low Value :
High Value :
Buyer Information
Name :
Procurement contact
Name :
Phone :
Email :
Possible Competitors
1 Possible Competitors
