Open Closing in a 9 months

Observability Tool UK1 Notice

Descriptions

One Login’s Observability tool will empower developers and support teams to investigate system issues with confidence, and identify problems before they escalate. We are seeking full-stack observability of end-to-end journeys, an intuitive interface, well-tuned alerting, compatibility with Serverless architecture, compatibility with open standards (e.g. OTEL, OCFF), and secure UK-based hosting. Insights from this tool will provide continuous visibility of SLIs, SLOs and error budgets across the service, empowering decision-making at all levels of the organisation and ensuring that One Login operates as intended. This tool is an essential part of our Observability strategy, enabling One Login to meet critical reliability and security commitments and scale to higher volumes – all while maintaining a smooth and responsive experience for users.

Timeline

Published Date :

11th Nov 2025 2 months ago

Deadline :

11th Nov 2026 in a 9 months

Contract Start :

25th Aug 2026

Contract End :

25th Aug 2029

Keywords

IT systems

IT operations management

system provisioning

help desk support

system monitoring

IT lifecycle support

IT backup services

digital solutions

enterprise software

application software

network administration

server management

packaged applications

service desk operations

specialised enterprise software

infrastructure maintenance

vertical market application

tailored industry IT solution

industry-specific software

software package and information systems

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Open

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Pipeline

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk