Online Learning at Sussex

Descriptions

The University of Sussex (Sussex) is preparing to seek a partner for the provision of Online Programme Management (OPM) Services, with the current contract set to expire on 5 October 2027 and the new contract commencing on 6 October 2027.

Under the existing arrangement, Sussex has collaborated with a partner to deliver a portfolio of Masters-level degree courses accessible to students both nationally and internationally via online distance learning.

The current contract encompasses a range of services across three core areas.

• Marketing and Recruitment: Market Research and Strategy, Lead Generation, Inquiry Management, Admissions Support, Application Processing, Reporting and Analysis.

• Course Development and Delivery Model: Course Design and Development, Content Creation, Platform Integration, Technical Support, Continuous Improvement, Compliance and Reporting.

• Student Support: Induction and Orientation, Ongoing Support, Monitoring and Communication, Reporting.

As the end of the current collaboration approaches, Sussex is actively reviewing its strategy for online learning. The University's strategic aims are to establish a sustainable, high-quality online provision aligned with the University's strategic priorities, enhancing our institutional reputation globally. The provision will be future-ready in terms of modularity, flexibility, and compliance with regulatory frameworks such as the Lifelong Learning Entitlement.

Further details regarding this engagement are available in the Instruction Document, which can be accessed via the e-sourcing portal, Proactis:

https://supplierlive.proactisp2p.com/account/login

While participation in this engagement is not mandatory for involvement in any future procurement process, responses received will help inform the Contracting Authority about the level of market interest. Additionally, feedback from this engagement may help shape the final service requirements and inform the design of the forthcoming procurement strategy, ensuring it reflects both institutional priorities and sector best practice.