Closed

Out of Hours Customer Commnication

Descriptions

Out of Hours Communication services, customer services for Stonewater customers when the contact center is closed.

Timeline

Published Date :

29th Jun 2021 4 years ago

Deadline :

31st Jul 2021 4 years ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

UK

Keywords

customer care

client support

call routing

phone support

telephony relay

client relations

call answering

PBX handling

message taking

service desk

customer interaction

telephony operator

call transfer services

switchboard services

receptionist answering

incoming call handling

help desk services

operator-managed calls

switchboard operations

consumer assistance

call center answering

call screening services

phone shift operations

hotline management

after-sales support

customer services

telephone-answering services

manual telephone assistance

telephone operator services

service experience management

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Workflows

Status :

Closed

Procedure :

Restricted procedure

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk