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Out of Hours Telephone Answering Service
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Descriptions
Broadland’s and Orwell’s spend during 2024/25 on the out of hours telephone service was approx. £45,000 inc VAT, however, Broadland and Orwell do not guarantee any volume of work under this contract. Broadland and Orwell reserve the ....see more
Timeline
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Tender Regions
CPV Codes
79510000 - Telephone-answering services
64214200 - Telephone switchboard services
79512000 - Call centre
Keywords
CRM calls
phone support
call answering
message taking
inbound call routing
inbound/outbound calls
multi-channel support
switchboard services
helpdesk call centre
call center interface
receptionist answering
live operator system
internal call routing
incoming call handling
call routing control
call handling services
call queue management
telemarketing operations
call center answering
call screening services
call centre services
hotline management
PBX console service
operator panel management
telephone-answering services
customer contact management
telephone exchange handling
telecom switchboard platform
contact centre operations
business switchboard operation
Tender Lot Details & Award Criteria
1 Tender Lots
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Possible bidding competitors
Possible bidding competitors
