Awarded
Out of Office Hours Emergency Call Handling Service
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Descriptions
Providing Out of Hours Emergency cover for Orbit Homes Limited. Covering calls during evenings, weekends, and bank holidays that are classed as an Emergency. The service will operate at the following times: Monday to Friday 1700 to 0830; Saturday an ....see more
Timeline
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Tender Regions
CPV Codes
79512000 - Call centre
Keywords
CRM calls
inbound/outbound calls
multi-channel support
helpdesk call centre
call handling services
call queue management
telemarketing operations
call centre services
customer contact management
contact centre operations
Tender Lot Details & Award Criteria
1 Tender Lots
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