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Outsourced Delay Repay Software for XC Trains Limited (CrossCountry) & Grand Central Railway Company Limited (GC)
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Descriptions
A private Procurement is being conductedXC Trains Limited (XC) and Grand Central Railway Company Limited (GC) will be conducting a joint private tender for the provision of outsourced Delay Repay Software to (a) standardise and improve the Customer Contact centre engagement with its customers; (b) to validate claimed for delayed journeys; and (c) assist with the payment of any appropriate compensation.Interested parties should register their interest via the email address provided. Any interested parties must have previous experience of implementing a Delay Repay solution in the Rail Industry
Timeline
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Tender Regions
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Keywords
CRM platform
lead nurturing tool
customer profiling engine
sales pipeline tracker
opportunity management system
client interaction log
marketing automation suite
customer dashboard UI
contact segmentation tool
customer feedback analyzer
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
