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Patient Healthcare Communications and Related IT Services Framework
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Descriptions
The Patient and Healthcare Communications and Related IT Services project will encompass a suite of services which will help health-care suppliers deliver improved and modern care for patients in a post Covid-19 world. Amongst others, it will ensure commitment to delivering modern, efficient, and patient-centered care in a digital age. This is a replacement for the current NHSE 'Endorsed' framework. NHS in its long-term plan, has committed to a digital transformation agenda, aiming to leverage technology to enhance efficiency, improve patient experience, and deliver more personalised care. The UK Government mandates all digital services and IT systems used by the NHS to meet a clear set of open standards. Thus any system which does not meet these standards will be phased out. This is a replacement of the existing NHS England endorsed FWA accredidated by 'NHS Framework Strategy Recommendation' programme. The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations. The framework will be divided into 13 lots, as follows: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In and Queue Management System Lot 5: App Development Services Lot 6: Social Marketing Services Lot 7: Video Conferencing System Lot 8: In-patient Infotainment Management System Lot 9: Medical Representative Check-In Software System Lot 10: Lone Worker Safety & Kits Lot 11- Streamlined Patient Pathways/flow Lot 12- Artificial Intelligence-enabled GP Digital Triage system Lot 13: Bespoke Services
Timeline
Published Date :
Deadline :
Contract Start :
Contract End :
Tender Regions
CPV Codes
71317210 - Health and safety consultancy services
48000000 - Software package and information systems
64216120 - Electronic mail services
64216100 - Electronic message services
31682230 - Graphic display panels
72400000 - Internet services
72262000 - Software development services
35113000 - Safety equipment
72261000 - Software support services
32232000 - Video-conferencing equipment
79710000 - Security services
85000000 - Health and social work services
72000000 - IT services: consulting, software development, Internet and support
79512000 - Call centre
48481000 - Sales or marketing software package
72300000 - Data services
32320000 - Television and audio-visual equipment
64200000 - Telecommunications services
48512000 - Interactive voice response software package
64210000 - Telephone and data transmission services
30231300 - Display screens
48515000 - Video conferencing software package
30192400 - Reprographic supplies
72212515 - Video conferencing software development services
48983000 - Development software package
35120000 - Surveillance and security systems and devices
32510000 - Wireless telecommunications system
30200000 - Computer equipment and supplies
72230000 - Custom software development services
Keywords
UI panel
laptop
PPE
DIA film
H&S consultancy
WLAN system
alarm systems
e mail routing
desktop computer
CRM lead manager
motion detectors
mobile patrol
CRM calls
display screen
LCD display
telepresence kit
IT consulting
IT equipment
photocopy toner
asset security
security sensors
welfare services
codebase design
web services
static guarding
protective gear
network support
cloud services
visual monitor
safety hardware
hazard analysis
SLA management
TV studio gear
IP networking
safety equipment
LED monitor
data services
HMI panel
broadband access
recording module
CCTV system
network hardware
security camera
IDE platform
repro paper
IT systems
IT outsourcing
patient support
cordless telecom network
ad campaign optimizer
virtual network delivery
touch display board
educational AV kits
software troubleshooting
social care services
security infrastructure
screen sharing solution
software development
corporate security
clinical outreach
data asset handling
email marketing tool
RF communication system
enterprise data link
digital gateway services
integrated debugger
helpdesk call centre
full-stack programming
telecom message platform
conference camera
echo cancellation design
rehabilitation support
remote meeting equipment
fixed-line voice service
property protection
test harness starter kit
graphic display panel
wireless infrastructure
build-and-run launcher
participant control UI
speech-prompting engine
info-tech data support
caller input interpreter
help desk services
emergency safety systems
VoIP connection service
call handling services
leased line service
database solutions
code templates library
SMTP service provider
telemarketing operations
IT data solutions
outbound call workflow
voice script designer
agile development cycles
flat-panel screen
sales funnel software
community health work
computer accessories
guarding services
security services
email gateway management
system integration
bulk email delivery
software customization
call centre services
telecom traffic routing
marketing calendar tool
safety infrastructure
packaged applications
multi-party video bridge
access control system
secure message transfer
call reporting module
broadcast systems
wireless telecom system
message delivery service
inbound/outbound calls
computer hardware
information retrieval
corporate email hosting
office IT supplies
global internet backbone
safety installations
personal safety devices
computer peripherals
user inquiry handling
code analyzer plugin
live chat integration
cybersecurity support
IVR call routing system
email and messaging
multi-channel support
IP telephony provision
voice menu software
internet trunk service
electronic mail gateway
application maintenance
screen-sharing interface
site-safety equipment
safety program design
AV display hardware
video codec optimization
video call platform
safety systems advisory
live-streaming gear
internet connectivity
DTMF response system
premises security
infrastructure security
data circuit leasing
code refactoring tool
business message server
web infrastructure
VoIP conference unit
HD conferencing app
managed connectivity
digital solutions
enterprise software
digital transformation
call queue management
technical support
loyalty program software
security hardware
application software
virtual meeting tool
secure meeting client
presentation systems
domain-specific coding
multimedia consoles
email domain service
visual interface panel
secure email system
business internet access
healthcare provision
webinar host tool
bug ticket processing
outbound campaign platform
telecom carrier operations
social assistance programs
virtual background support
hazard protection equipment
data transmission service
telecom network operations
occupational health consulting
IT infrastructure management
electronic records management
mass mailing infrastructure
industry-aligned solution delivery
version-controlled coding workflows
digital communication service
point-to-point data transfer
video conferencing system
video surveillance devices
prospect nurturing engine
telecom infrastructure management
structured data operations
broadband connectivity service
frontend interface programming
media production equipment
surveillance and security systems and devices
print reproduction consumables
broadband telephone service
health risk mitigation consulting
license management support
customer contact management
network voice/data service
message distribution service
industrial hygiene advice
version patching services
real-time collaboration platform
custom interface building
digital telephony provision
email server provisioning
internet access provisioning
multi-party meeting software
workplace safety strategy
requirement-driven development
professional video systems
specialized backend logic
integrated healthcare delivery
version control integration
enterprise data workflows
public health social services
virtual background feature
long-term software upkeep
safety management consulting
online communication platforms
promotional content manager
corporate voice-data link
end-user feature customization
video call engine programming
software package and information systems
self-service phone system
email distribution network
plugin extension interface
vertical application programming
feature request coordination
conference recording tool
transactional email setup
application logic creation
project scaffolding wizard
customer engagement tracker
digital information services
bespoke application design
digital signage components
message encryption service
bandwidth adaptive streaming
regulatory compliance advisory
contact centre operations
telephony automation tool
security officer deployment
backend system structuring
voice communication provision
tailored software solution creation
Workflows
Status :
Procedure :
Suitable for SME :
Nationwide :
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Tender Progress :
Details
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Buyer Information
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