Closed
Patient Healthcare Communications and Related IT Services Framework
Descriptions
The Patient and Healthcare Communications and Related IT Services project will encompass a suite of services which will help health-care suppliers deliver improved and modern care for patients in a post Covid-19 world. Amongst others, it will ensure commitment to delivering modern, efficient, and patient-centered care in a digital age. This is a replacement for the current NHSE 'Endorsed' framework. NHS in its long-term plan, has committed to a digital transformation agenda, aiming to leverage technology to enhance efficiency, improve patient experience, and deliver more personalised care. The UK Government mandates all digital services and IT systems used by the NHS to meet a clear set of open standards. Thus any system which does not meet these standards will be phased out. This is a replacement of the existing NHS England endorsed FWA accredidated by 'NHS Framework Strategy Recommendation' programme. The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations. The framework will be divided into 13 lots, as follows: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In and Queue Management System Lot 5: App Development Services Lot 6: Social Marketing Services Lot 7: Video Conferencing System Lot 8: In-patient Infotainment Management System Lot 9: Medical Representative Check-In Software System Lot 10: Lone Worker Safety & Kits Lot 11- Streamlined Patient Pathways/flow Lot 12- Artificial Intelligence-enabled GP Digital Triage system Lot 13: Bespoke Services
Timeline
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Tender Regions
CPV Codes
71317210 - Health and safety consultancy services
48000000 - Software package and information systems
64216120 - Electronic mail services
64216100 - Electronic message services
31682230 - Graphic display panels
72400000 - Internet services
72262000 - Software development services
35113000 - Safety equipment
72261000 - Software support services
32232000 - Video-conferencing equipment
79710000 - Security services
85000000 - Health and social work services
72000000 - IT services: consulting, software development, Internet and support
79512000 - Call centre
48481000 - Sales or marketing software package
72300000 - Data services
32320000 - Television and audio-visual equipment
64200000 - Telecommunications services
48512000 - Interactive voice response software package
64210000 - Telephone and data transmission services
30231300 - Display screens
48515000 - Video conferencing software package
30192400 - Reprographic supplies
72212515 - Video conferencing software development services
48983000 - Development software package
35120000 - Surveillance and security systems and devices
32510000 - Wireless telecommunications system
30200000 - Computer equipment and supplies
72230000 - Custom software development services
Keywords
print reproduction consumables
surveillance and security systems and devices
software package and information systems
real-time collaboration platform
broadband connectivity service
telecom infrastructure management
mass mailing infrastructure :contentReference[oaicite:1]{index=1}
occupational health consulting
regulatory compliance advisory
health risk mitigation consulting
tailored software solution creation
end-user feature customization
requirement-driven development
vertical application programming
industry-aligned solution delivery
frontend interface programming
version-controlled coding workflows
online communication platforms
infrastructure security :contentReference[oaicite:2]{index=2}
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
