Open Closing in a 7 months
Patient Healthcare Communications and Related IT Services Framework
Descriptions
The Patient and Healthcare Communications and Related IT Services project will encompass a suite of services which will help health-care suppliers deliver improved and modern care for patients in a post Covid-19 world. Amongst others, it will ensure commitment to delivering modern, efficient, and patient-centered care in a digital age. This is a replacement for the current NHSE 'Endorsed' framework. NHS in its long-term plan, has committed to a digital transformation agenda, aiming to leverage technology to enhance efficiency, improve patient experience, and deliver more personalised care. The UK Government mandates all digital services and IT systems used by the NHS to meet a clear set of open standards. Thus any system which does not meet these standards will be phased out. This is a replacement of the existing NHS England endorsed FWA accredidated by 'NHS Framework Strategy Recommendation' programme. The beneficiaries of the services are NHS Patients receiving Healthcare Services, service users or Citizens within a Local or Central Government organisation within the wider Public Sector Organisations. The framework will be divided into 13 lots, as follows: Lot 1: Patient Messaging Services Lot 2: Medical Messaging Application (Pager Replacement) Lot 3: Kiosk Display (Digital Signage) Lot 4: Patient Check-In and Queue Management System Lot 5: App Development Services Lot 6: Social Marketing Services Lot 7: Video Conferencing System Lot 8: In-patient Infotainment Management System Lot 9: Medical Representative Check-In Software System Lot 10: Lone Worker Safety & Kits Lot 11- Streamlined Patient Pathways/flow Lot 12- Artificial Intelligence-enabled GP Digital Triage system Lot 13: Bespoke Services
Timeline
Published Date :
Deadline :
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Tender Regions
CPV Codes
71317210 - Health and safety consultancy services
48000000 - Software package and information systems
64216120 - Electronic mail services
64216100 - Electronic message services
31682230 - Graphic display panels
72400000 - Internet services
72262000 - Software development services
35113000 - Safety equipment
72261000 - Software support services
32232000 - Video-conferencing equipment
79710000 - Security services
85000000 - Health and social work services
72000000 - IT services: consulting, software development, Internet and support
79512000 - Call centre
48481000 - Sales or marketing software package
72300000 - Data services
32320000 - Television and audio-visual equipment
64200000 - Telecommunications services
48512000 - Interactive voice response software package
64210000 - Telephone and data transmission services
30231300 - Display screens
48515000 - Video conferencing software package
30192400 - Reprographic supplies
72212515 - Video conferencing software development services
48983000 - Development software package
35120000 - Surveillance and security systems and devices
32510000 - Wireless telecommunications system
30200000 - Computer equipment and supplies
72230000 - Custom software development services
Keywords
photocopy toner
DIA film
repro paper
print reproduction consumables
computer hardware
IT equipment
desktop computer
laptop
computer accessories
network hardware
computer peripherals
office IT supplies
display screen
visual monitor
LCD display
LED monitor
flat-panel screen
graphic display panel
HMI panel
visual interface panel
touch display board
UI panel
video conferencing system
conference camera
telepresence kit
VoIP conference unit
remote meeting equipment
TV studio gear
broadcast systems
media production equipment
AV display hardware
presentation systems
professional video systems
multimedia consoles
educational AV kits
live-streaming gear
digital signage components
wireless telecom system
cordless telecom network
WLAN system
RF communication system
wireless infrastructure
safety equipment
protective gear
safety installations
hazard protection equipment
PPE
emergency safety systems
safety hardware
site-safety equipment
personal safety devices
safety infrastructure
surveillance and security systems and devices
CCTV systems
access control systems
alarm systems
security cameras
motion detectors
video surveillance devices
security sensors
security hardware
security infrastructure
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
CRM lead manager
email marketing tool
ad campaign optimizer
customer engagement tracker
promotional content manager
sales funnel software
marketing calendar tool
prospect nurturing engine
loyalty program software
outbound campaign platform
IVR call routing system
voice menu software
telephony automation tool
speech-prompting engine
caller input interpreter
DTMF response system
self-service phone system
voice script designer
outbound call workflow
call reporting module
video call platform
virtual meeting tool
screen sharing solution
HD conferencing app
multi-party meeting software
webinar host tool
real-time collaboration platform
conference recording tool
virtual background feature
secure meeting client
IDE platform
code refactoring tool
plugin extension interface
project scaffolding wizard
version control integration
test harness starter kit
integrated debugger
code templates library
build-and-run launcher
code analyzer plugin
data transmission service
voice communication provision
telecom network operations
broadband connectivity service
telecom infrastructure management
IP telephony provision
leased line service
telecom carrier operations
network voice/data service
telecom traffic routing
fixed-line voice service
business internet access
enterprise data link
digital telephony provision
VoIP connection service
data circuit leasing
broadband telephone service
point-to-point data transfer
internet trunk service
corporate voice-data link
email and messaging
digital communication service
secure message transfer
electronic mail gateway
message encryption service
business message server
telecom message platform
message distribution service
e‑mail routing
message delivery service
bulk email delivery
SMTP service provider
corporate email hosting
secure email system
email gateway management
email distribution network
transactional email setup
email domain service
email server provisioning
mass mailing infrastructure
H&S consultancy
safety systems advisory
occupational health consulting
hazard analysis
regulatory compliance advisory
safety program design
health risk mitigation consulting
workplace safety strategy
industrial hygiene advice
safety management consulting
IT consulting
software development
web services
network support
system integration
IT infrastructure management
digital transformation
cloud services
cybersecurity support
application maintenance
helpdesk services
technical support
software customization
IT outsourcing
video call engine programming
multi-party video bridge
screen-sharing interface
participant control UI
video codec optimization
live chat integration
recording module
bandwidth adaptive streaming
echo cancellation design
virtual background support
tailored software solution creation
bespoke application design
domain-specific coding
end-user feature customization
requirement-driven development
custom interface building
vertical application programming
specialized backend logic
industry-aligned solution delivery
software troubleshooting
version patching services
user inquiry handling
bug ticket processing
license management support
feature request coordination
long-term software upkeep
SLA management
codebase design
application logic creation
full-stack programming
agile development cycles
backend system structuring
frontend interface programming
version-controlled coding workflows
data services
IT data solutions
digital information services
database solutions
information retrieval
structured data operations
electronic records management
data asset handling
info-tech data support
enterprise data workflows
internet connectivity
online communication platforms
broadband access
IP networking
web infrastructure
digital gateway services
global internet backbone
managed connectivity
virtual network delivery
internet access provisioning
call centre services
contact centre operations
inbound/outbound calls
customer contact management
call handling services
multi-channel support
telemarketing operations
helpdesk call centre
call queue management
CRM calls
security services
guarding services
property protection
asset security
premises security
security officer deployment
static guarding
mobile patrol
corporate security
infrastructure security
healthcare provision
social care services
patient support
community health work
welfare services
rehabilitation support
clinical outreach
public health social services
social assistance programs
integrated healthcare delivery
Tender Lot Details
2 Tender Lots
Workflows
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Possible Competitors
1 Possible Competitors
