Awarded

Piloting approaches to capturing customer experience in the water sector for PR24

Descriptions

Services to trial approaches to delivering customer satisfaction surveys during the next price review period. The ITT sets out the ways the current surveys are working, and ideas to develop the surveys for the 2025-30 period.

Timeline

Published Date :

28th Dec 2023 2 years ago

Deadline :

17th Nov 2023 2 years ago

Contract Start :

14th Dec 2023

Contract End :

31st May 2024

Tender Regions

Keywords

technical review

research studies

innovation delivery

prototype realization

product testing delivery

R&D implementation

knowledge acquisition

project coordination

exploratory research

experimental execution

academic investigation

literature review

research planning

scientific analysis

development execution

data interpretation

project evaluation

technical program management

strategic research planning

end-to-end research services

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Name :

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk