Awarded

Platform Housing Group is seeking proposals for a Secondary Contact Centre call handling service. This service will need to provide phone cover 24/7/365 to support the handling of calls during peak times, low resourcing, mandatory training and other adhoc support.

Descriptions

Timeline

Published Date :

12th Dec 2024 in a 27 days

Deadline :

25th Oct 2024 in a 2 months

Tender Awarded :

1 Supplier

Awarded date :

12th Dec 2024

Contract Start :

1st Mar 2025

Contract End :

28th Feb 2028

Tender Regions

London North West South West North East East of England Yorkshire and The Humber South East East Midlands England Wales Channel Islands Isle of Man Northern Ireland Scotland West Midlands

CPV Codes

79512000 - Call centre.

Tenderbase Categories

Advertising and Office Services/ Publishing Services/ Recruitment Services/ Investigation and Security Services/ Exhibition Fair and Organisation Services/

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors