Awarded

Police Records Management System

Descriptions

The Police & Crime Commissioner for Warwickshire intends to award a contract for the provision of a Records Management System (RMS) solution and associated services for Warwickshire Police. The requirement was tendered as a single lot under the Procurement Act 2023, using a competitive flexible procedure comprising the following stages:

Stage 1: Participation & Tender

Stage 2: Demonstrations & Best and Final Offer (BAFO)

Stage 3: Contract Award

The contract covers the implementation of the RMS solution, followed by licensing, support, and maintenance for six years from system go-live, with options to extend for up to two additional periods of 24 months each. Contract dates and extension periods are indicative and subject to final agreement.

The value of the contract over the implementation period and the initial 6 years is: £3,428,536.00 plus VAT. Assuming annual increases of around 3% the total including extensions is likely to be in the range of £4.9m to £5m plus VAT.

Timeline

Published Date :

3rd Dec 2025 16 days ago

Deadline :

N/A

Tender Awarded :

1 Supplier

Awarded date :

N/A

Contract Start :

N/A

Contract End :

N/A

Keywords

software package and information systems

application software

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enterprise software

packaged applications

digital solutions

industry-specific software

vertical market application

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web services

network support

system integration

IT infrastructure management

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cloud services

cybersecurity support

application maintenance

helpdesk services

technical support

software customization

IT outsourcing

tech writing and documentation

training and onboarding

deployment assistance

software lifecycle guidance

user manual creation

version upgrade support

platform migration services

integration planning

software troubleshooting

version patching services

user inquiry handling

bug ticket processing

license management support

feature request coordination

long-term software upkeep

SLA management

deployment scripting

integration with existing systems

post-install configuration

rollout planning

change management assistance

implementation success tracking

feature enablement setup

software consulting

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software architecture planning

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software feasibility studies

digital transformation advice

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packaged software delivery

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off-the-shelf software

software licensing

commercial software solutions

software sales

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digital software products

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors