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Preliminary Market Consultation for an Integrated CRM System - The Royal Albert Hall
Descriptions
The Royal Albert Hall are inviting market providers to provide consultation, comments and proposed solutions as part of a preliminary market consultation for a fully functional CRM software application, incorporating an integrated customer database and a full relationship management suite, for supporting CRM, Marketing, Fundraising, Retail and Admissions, Event Upsells, Memberships, and e-Commerce (including mobile sales and ticketing) with the included functionality of restaurant bookings also. Further information is available in the Preliminary Market Consultation documents available via Delta e-Sourcing. The deadline for submitting PMC responses is 12noon Monday 26th April 2021.
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Keywords
software package and information systems
application software
IT systems
enterprise software
packaged applications
digital solutions
CRM platform
lead nurturing tool
customer profiling engine
sales pipeline tracker
opportunity management system
client interaction log
marketing automation suite
customer dashboard UI
contact segmentation tool
customer feedback analyzer
CRM platform development
customer interaction module
lead-to-cash integration
sales pipeline software
contact analytics dashboards
campaign management features
customer support ticketing
feedback loop modules
personalization engine
CRM API integration
Tender Lot Details
2 Tender Lots
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Possible Competitors
1 Possible Competitors
