Closed
Preliminary Market Engagement for Out of Hours Service
Descriptions
This is a Preliminary Market Engagement Exercise - this not a tendering opportunity or a call for competition. Abri is seeking information from potential providers to help shape our approach to procuring a modern, efficient, and customer focused Out ....see more
Engagement
Please see documentation and questionnaire on our tendering portal: https://in-tendhost.co.uk/abri/aspx/Homesee more
Timeline
Published Date :
Deadline :
Contract Start :
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Tender Regions
CPV Codes
79512000 - Call centre
79342300 - Customer services
Keywords
customer care
CRM calls
client support
client relations
service desk
inbound/outbound calls
customer interaction
multi-channel support
helpdesk call centre
help desk services
call handling services
call queue management
telemarketing operations
consumer assistance
call centre services
after-sales support
customer services
customer contact management
service experience management
contact centre operations
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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Details
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