Preliminary Market Engagement for V&A Estate 2026 - Hard and Soft FM Services

Descriptions

The V&A is a family of museums dedicated to the power of creativity. Our mission is to champion design and creativity in all its forms, advance cultural knowledge, and inspire makers, creators and innovators everywhere. We are looking to go out to market for Hard FM and Soft FM services in summer 2025 for our London sites – V&A South Kensington, Young V&A, V&A Storehouse and V&A East Museum. We want to hear your views before we go out to market so we are issuing a survey as part of our preliminary market engagement. The purpose of this survey is to support our understanding of market appetite and capability for these services, and to identify any suppliers that are willing to have a further direct conversation. We intend to select from a pseudonymised data set a number of consenting respondents across a range of sizes and capabilities to invite to a pre-market engagement conversation. Responses submitted in this survey will not in any way impact any future submission for these - or any other - tenders with the V&A. Any data received as part of our preliminary market engagement activities will be retained and deleted in line with Regulation 98 (4) of the Procurement Act 2023 (three years after a contract is entered into). We will share responses to this survey with Mortice Consulting Ltd who are supporting us with our procurement processes for FM services. We have carried out a conflicts interest assessment for all individuals that will have sight of the responses received. To fulfil our duty under the Regulation 16(4) of the Procurement Act 2023 we will include in our tender pack an aggregated summary of all responses received once we go out to market for these services but such summary will not contain any personally identifiable information. If you have any questions about this survey, please email us at procurement@vam.ac.uk To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=939041143