Closed
Preliminary Market Engagement for V&A Estate 2026 - Hard and Soft FM Services
Descriptions
The V&A is a family of museums dedicated to the power of creativity. Our mission is to champion design and creativity in all its forms, advance cultural knowledge, and inspire makers, creators and innovators everywhere. We are looking to go out to market for Hard FM and Soft FM services in summer 2025 for our London sites – V&A South Kensington, Young V&A, V&A Storehouse and V&A East Museum. We want to hear your views before we go out to market so we are issuing a survey as part of our preliminary market engagement. The purpose of this survey is to support our understanding of market appetite and capability for these services, and to identify any suppliers that are willing to have a further direct conversation. We intend to select from a pseudonymised data set a number of consenting respondents across a range of sizes and capabilities to invite to a pre-market engagement conversation. Responses submitted in this survey will not in any way impact any future submission for these - or any other - tenders with the V&A. Any data received as part of our preliminary market engagement activities will be retained and deleted in line with Regulation 98 (4) of the Procurement Act 2023 (three years after a contract is entered into). We will share responses to this survey with Mortice Consulting Ltd who are supporting us with our procurement processes for FM services. We have carried out a conflicts interest assessment for all individuals that will have sight of the responses received. To fulfil our duty under the Regulation 16(4) of the Procurement Act 2023 we will include in our tender pack an aggregated summary of all responses received once we go out to market for these services but such summary will not contain any personally identifiable information. If you have any questions about this survey, please email us at procurement@vam.ac.uk To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=939041143
Timeline
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Tender Regions
CPV Codes
50710000 - Repair and maintenance services of electrical and mechanical building installations
90911300 - Window-cleaning services
90922000 - Pest-control services
50500000 - Repair and maintenance services for pumps, valves, taps and metal containers and machinery
45451000 - Decoration work
98395000 - Locksmith services
77314000 - Grounds maintenance services
90911000 - Accommodation, building and window cleaning services
98341120 - Portering services
79993100 - Facilities management services
Keywords
valve servicing
vermin removal
asset management
façade cleaning
guest porterage
key cutting
safe servicing
space planning
decoration work
machinery upkeep
window washing
baggage transfer
goods carriage
glass cleaning
termite control
groundskeeping
porter support
lock rekeying
rodent control
pump overhaul
luggage handling
faucet calibration
sash and frame cleaning
pump seal replacement
container welding
tap valve refurbishment
metal tank repair
service contracts
HVAC blower maintenance
decorative painting
security lock upgrade
security coordination
trolley assistance
urban pest monitoring
genset diagnostics
cable tray service
estate maintenance
load carrying service
pest extermination
residential pest service
master key systems
janitorial oversight
open space maintenance
fan coil unit tune-up
maintenance scheduling
facility management
cylinder replacement
valve actuator check
campus grounds care
building administration
delivery assistance
concierge logistics
pump motor overhaul
switchgear calibration
glass surface cleaning
mobile locksmith repair
lockout assistance
hospitality cleaning
hotel porter duties
equipment maintenance
outdoor area maintenance
residential cleaning
motorized door repair
lock installation
emergency door opening
ornamental finishing
grounds maintenance
decorative interior work
cleaning coordination
equipment servicing
lift control panel fix
window pane washing
disease-vector reduction
high-window access cleaning
facility grounds services
storefront window cleaning
landscaped grounds upkeep
office building maintenance
integrated pest management
eco-friendly pest eradication
high-rise window services
insect infestation treatment
residential window maintenance
aesthetic surface treatment
emergency lighting inspection
mechanical damper servicing
commercial building cleaning
Tender Lot Details & Award Criteria
2 Tender Lots
Workflows
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Details
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Buyer Information
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