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Pre-market Engagement (PME): CRM System to Integrate with a CCaaS Platform for Police Control Room & Contact Centre
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Descriptions
HIOWC & TVP is seeking information from qualified suppliers regarding the provision of a Customer Relationship Management (CRM) system that will integrate with a new Contact Centre as a Service (CCaaS) platform currently being procured for our Police Control Room and Contact Centre environments. Please see the attached document for further information and instruction
Timeline
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Tender Regions
CPV Codes
Keywords
IT consulting
web services
network support
cloud services
IT systems
IT outsourcing
software development
cybersecurity support
application maintenance
digital solutions
help desk services
enterprise software
digital transformation
technical support
application software
system integration
software customization
packaged applications
IT infrastructure management
software package and information systems
Workflows
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Details
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Buyer Information
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