Awarded
Provision of Amazon Healthcare Support
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Descriptions
South Lanarkshire University HSCP was part of a Scottish consortium, including Falkirk Council, Fife Council, Glasgow City HSCP, Scottish Enterprise, Digital Office, Scottish Government, CENSIS and Amazon. The consortium jointly developed a customise ....see more
Timeline
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Tender Regions
CPV Codes
72261000 - Software support services
72253200 - Systems support services
Keywords
SLA management
user inquiry handling
software troubleshooting
platform support modules
server uptime monitoring
OS assistance services
bug ticket processing
license management support
version patching services
infrastructure troubleshooting
long-term software upkeep
remote diagnostics services
feature request coordination
software maintenance workflows
patch application support
Workflows
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Details
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Buyer Information
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