Awarded

Provision of an Outsourced Contact Centre and Business Services

Descriptions

This contract will provide customer contact services to a range of Home Office Customers. These services will include, but are not limited to telephony, webchat, email. HM Passport Office, Visa Status & Information (VSI) and Ministry of Defence ( ....see more

Timeline

Published Date :

9th Mar 2026 8 days ago

Deadline :

19th Feb 2025 1 year ago

Contract Start :

N/A

Contract End :

N/A

CPV Codes

Keywords

IT operations management

system provisioning

help desk support

system monitoring

IT lifecycle support

IT backup services

network administration

server management

service desk operations

infrastructure maintenance

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Workflows

Status :

Awarded

Procedure :

Other

Suitable for SME :

No

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk