Open Closing in a 3 months
Provision of Contact Centre Technologies for Flintshire County Council
Descriptions
Flintshire County Council is looking to engage with the market for a bilingual (Welsh and English)* Contact Centre solution to the improve customer experience when contacting the Council, increase agent productivity, reduce operational costs, and ena ....see more
Engagement
The Council are intent on providing high quality, modern telephony services and as such will be contacting several suppliers and Contracting Authorities for overviews / demonstrations of potential solutions to assist in developing a specification and ....see more
Timeline
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Tender Regions
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Keywords
IT consulting
web services
network support
cloud services
IT systems
IT outsourcing
software development
cybersecurity support
application maintenance
digital solutions
help desk services
enterprise software
digital transformation
technical support
application software
system integration
software customization
packaged applications
IT infrastructure management
software package and information systems
Tender Lot Details & Award Criteria
1 Tender Lots
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Possible bidding competitors
Possible bidding competitors
