Open Closing in 1 months
Provision of Contact Management and Business Administration Services
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Descriptions
The Supplier will be required to provide a range of services under the following four service categories: Information Provision Service (Service Category 1), Booking Service (Service Category 2), Back Office Administration and Fulfilment Service (Ser ....see more
Timeline
Published Date :
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CPV Codes
79500000 - Office-support services
64214200 - Telephone switchboard services
79512000 - Call centre
79342320 - Customer-care services
79342300 - Customer services
79511000 - Telephone operator services
Keywords
customer care
CRM calls
issue resolution
client support
call routing
telephony relay
office logistics
client relations
customer support
service recovery
PBX handling
service desk
after-sales care
inbound call routing
inbound/outbound calls
customer interaction
telephony operator
call transfer services
multi-channel support
helpdesk call centre
+40 more
Tender Lot Details & Award Criteria
1 Tender Lots
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Possible bidding competitors
Possible bidding competitors
