Awarded

Provision of Continuity of Service for Customer Experience Platform

Descriptions

A SaaS Customer Experience platform to measure and research customer satisfaction for the services we operate. This includes capabilities to collaboratively build and host surveys with an extensive range of question types, conduct digital user exper

Timeline

Published Date :

14th Nov 2022 2 years ago

Deadline :

27th Sep 2022 2 years ago

Tender Awarded :

1 Supplier

Awarded date :

28th Sep 2022

Contract Start :

3rd Oct 2022

Contract End :

2nd Oct 2023

Tender Regions

London

CPV Codes

79342311 - Customer satisfaction survey

79311300 - Survey analysis services

48517000 - IT software package

Keywords

Provision

Continuity of Service

Customer Experience Platform

SaaS

measure

research

customer satisfaction

services

capabilities

collaboratively build

digital user experience.

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Workflows

Status :

Awarded

Assign to :

Tender Progress :

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

020044-2024.pdf

Buyer Information

Name :

The City of Liverpool College

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors