Awarded
Provision of Hard Facilities Management Inc. Help-desk, Management and Central Support Function and
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Descriptions
Merseyrail Electrics 2002 Ltd ‘Merseyrail’ is looking to appoint a supplier(s) to provide Hard Facilities Management including Help-desk, Management and Central Support Function (Lot 1); Soft Facilities Management (Lot 2) or; Hard Facilities Management including Help-desk, Management and Central Support Function and Soft Facilities Management (Lot 3).Bidders must be able to demonstrate a track record of delivering within challenging environments similar to those faced within the rail industry.Merseyrail are offering the opportunity for forward looking and innovative companies to work with us in our aspiration to ensure that our network retains its position as the best rail network in the country.Merseyrail wish to have an integrated solution for our Facilities Management services, whether that be through 1 company, a consortium, or 2 separate service providers providing services aligned to our work packages (Lots) shown above.Bidders are invited to apply for any combination of Lots. Bidders can apply for 1 Lot, 2 Lots or all 3 Lots in any combination. The number of other Lots applied for will not affect the scoring of a particular Lot as each Lot is scored independently of the others.The Merseyrail estate consists of 66 (sixty six) stations, 2 (two) depots and office accommodation and we are seeking service providers that can offer all mechanical, electrical and building Facility Management services, including a 24 Hour help desk facility and / or cleaning services, pest control and all Soft Facility Management services required for a busy rail commuter network.Please note TUPE regulations may apply in relation to this contract.It is anticipated that the roll-out will commence in November 2015. Subcontracting will be permitted for this contract at the approval of Merseyrail.The proposed contract will be for a minimum of 5 (five) years with an option to extend for 2 (two) years at Merseyrails discretion. The minimum values detailed at section II.2.1) and within Annex B reflects the estimated value for a 5 (five) year contract and the maximum value reflects the estimated value if the contract is extended by a further 2 (two) year period which will be at the discretion of Merseyrail.Full specifications will be provided at tender stage.Further details on Merseyrail Electrics 2002 Ltd are provided at section VI.3).
Timeline
Published Date :
Deadline :
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Contract End :
Tender Regions
CPV Codes
50710000 - Repair and maintenance services of electrical and mechanical building installations
90910000 - Cleaning services
72253000 - Help-desk and support services
50700000 - Repair and maintenance services of building installations
50760000 - Repair and maintenance of public conveniences
50000000 - Repair and maintenance services
50720000 - Repair and maintenance services of central heating
72253100 - Help-desk services
90911200 - Building-cleaning services
45452000 - Exterior cleaning work for buildings
Keywords
urinal servicing
facility upkeep
wall washing
floor scrubbing
HVAC servicing
debris removal
facade wash
refrigeration coil clean
HVAC blower maintenance
evaporator inspection
system pressure check
water system overhaul
hand dryer calibration
customer support panels
24/7 user assistance
genset diagnostics
cable tray service
expansion vessel check
troubleshooting visit
control thermostat tune
zone valve replacement
calibration service
outdoor cleaning works
circulating pump fix
sanitary maintenance
onsite repair support
fan coil unit tune-up
service request handling
boiler system tune
equipment repair service
toilet fixture repair
water quality flush
heating system balancing
live chat help modules
refrigerant leak repair
soap dispenser tune-up
janitorial operations
gas pipe leak fix
pump motor overhaul
switchgear calibration
hygiene provision
thermostat calibration
multi-tier helpdesk
sink plumbing fix
motorized door repair
sanitary waste removal
environmental cleaning
user support ticketing
call logging tools
institutional cleaning
incident logging system
building cleaning
plumbing fixture repair
repair diagnostics
heating pump service
compressor oil top-up
remote IT support
emergency repair team
lift control panel fix
condenser fan maintenance
technical troubleshooting interface
industrial chiller servicing
issue resolution scripting
pressure washing structure
public building maintenance
cooling tower pump service
communal restroom lighting check
interior common-area cleaning
radiator bleed valve service
maintenance contract service
help interface development
restroom stall hinge servicing
ventilation duct cleaning
facility cleaning solutions
refrigeration system tune
support team coordination
thermostat sensor replacement
public washroom tile repair
electrical wiring diagnostics
technical support channels
sanitary installation maintenance
boiler heat exchanger clean
fire alarm system calibration
multilingual help features
exterior building cleaning
component replacement service
ventilation fan maintenance
issue resolution workflow
general cleaning services
service schedule planning
routine maintenance cleaning
real-time user assistance
preventive maintenance program
central heating pipe insulation
emergency lighting inspection
building surface cleaning
mechanical damper servicing
commercial building cleaning
Workflows
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Details
Notice Type :
