Open Closing in a 16 days

Provision of ICT Managed Service for Fold Housing

Descriptions

The objective of this RFT is to appoint a qualified ICT Managed Service Provider (MSP) to provide Level 1, Level 2 and Level 3 support for all of the Contracting Authority’s ICT systems and equipment in line with ITIL v4 best practices. The MSP ....see more

Timeline

Published Date :

5th Feb 2026 20 days ago

Deadline :

13th Mar 2026 in a 16 days

Contract Start :

N/A

Contract End :

19th Feb 2031

Tender Regions

Keywords

desktop aid

secure storage

data recovery

cloud backup

retention scheduling

client-computer support

user support solutions

remote data replication

IT support services

versioning systems

IT technical help

automated backups

help desk services

low-level OS support

remote support services

technical assistance

incremental backup

infrastructure support

system troubleshooting

computing assistance

full system image

technical incident resolution

disaster recovery support

system optimization services

software crash resolution

hardware-level diagnostics

device compatibility resolution

technical configuration help

critical failure response

advanced system troubleshooting

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Workflows

Status :

Open

Procedure :

Services

Suitable for SME :

No

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible bidding competitors

Possible bidding competitors