Awarded

Provision of Messaging and triage services for NHS North East and North Cumbria

Descriptions

The contract is awarded for an initial period of 6 months - £100,489.53 exc. VAT

Option to extend for up to a further 12 months - £200,979.06 exc. VAT

The NHS England National Commercial and Procurement Hub supported NHS North East and North Cumbria ICB to place a new contract for the Provision of Messaging and Triage Services.

NHS North East and North Cumbria ICB's requirement is for a SMS Messaging and Triage tool. The solution is required to meet the digital pathways capabilities that support Modernising General Practice (MGP).

A call-off process from the CCS G-Cloud 14 Framework (RM1557.14) Lot 2: Cloud software was undertaken in accordance with the G-Cloud 14 buyers guide to identify the most suitable provider to deliver requirements. The contract has been awarded to iPlato Healthcare Limited.

Timeline

Published Date :

5th Dec 2025 1 month ago

Deadline :

19th Aug 2025 5 months ago

Contract Start :

N/A

Contract End :

N/A

Tender Regions

Keywords

IT consulting

web services

network support

cloud services

IT outsourcing

software development

cybersecurity support

application maintenance

help desk services

digital transformation

technical support

system integration

software customization

IT infrastructure management

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk