Provision of Non-Emergency Patient Transport (NEPTS) for North West England

Descriptions

NHS Shared Business Services, acting as an agent for the following NHS Integrated Care Boards:

NHS Lancashire & South Cumbria ICB,

NHS Greater Manchester ICB,

NHS Cheshire and Merseyside ICB,

NHS North East and North Cumbria ICB, and

NHS Derby and Derbyshire ICB

Who will be launching a procurement for the Provision of Non-Emergency Patient Transport Services (NEPTS) across Lancashire, Greater Manchester, Cheshire, Merseyside, Cumbria and part of Derbyshire.

The scope of services will include:

• Planned Patient Transport: Routine transport for outpatient appointments

• Unplanned Patient Transport: Transport for patient discharges and short-notice bookings

• Enhanced Priority Service Transport: Time-critical transport for patients attending haemodialysis or oncology treatments

The contract opportunity will be structured into three LOTs, each covering specific geographical areas:

• LOT 1: Cheshire and Merseyside

• LOT 2: Greater Manchester (GM) and Derby and Derbyshire (Glossop Place)

• LOT 3: Lancashire & South Cumbria (L&SC) and North East & North Cumbria (North Cumbria Place)

Further details regarding LOT structure, service expectations, and procurement timelines will be provided as part of the upcoming Market Engagement Event.

Market Engagement Event Invitation:

The North West Integrated Care Boards are pleased to invite prospective bidders to a virtual Market Engagement Event regarding this NEPTS Opportunity. The event aims to:

• Outline the Integrated Care Board's requirements for the service and the corresponding procurement process

• Provide details on the proposed service model and expected procurement timetable

• Explain the relevant procurement systems and evaluation process

• Highlight opportunities for collaboration with other organisations

• Provide a forum for questions and feedback from prospective bidders

All event information and accompanying documentation will be made available for prospective bidders following the event.

Event Details:

Date: Wednesday, 06 August 2025

Time: 12:00 - 14:00

Format: Virtual, via Microsoft Teams

If you wish to attend, please complete the registration at the following link: https://forms.microsoft.com/e/N636tanM71 , by 12:00 noon on Monday, 4 August 2025. Once registered an invitation will be issued to you before the event.

We look forward to your participation.