Closed
Provision of Professional Interpreting and Translation Services
Descriptions
To ensure equitable healthcare access for patients with diverse linguistic and communication needs. The contract will cover:
- Spoken language services (face-to-face, telephone, and video interpreting).
- Non-spoken language services (BSL, lip reading, Makaton, etc.).
- Document translation (including Braille and Easy Read formats).
- Patient feedback and continuous improvement.
Engagement
This engagement will focus on engagement with prospective suppliers on high-quality Translation and Interpretation Service to support the communication needs of patients across King’s College Hospital NHS Foundation Trust. As part of this process, a Request for Information (RFI) will be issued in August 2025 to the market to gain insight into current industry trends, innovative service delivery models, and potential efficiencies. The RFI will enable the Trust to better understand supplier capabilities and market direction, helping to shape a well-informed tender specification. The ultimate objective is to ensure the successful implementation of a service model underpinned by the appropriate tools, systems, and expertise to provide consistent, reliable, and compliant translation and interpretation support. The selected supplier will be expected to meet NHS standards while facilitating equitable access to healthcare services for all patients, regardless of language or communication needs.
Timeline
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Tender Regions
CPV Codes
79530000 - Translation services
79540000 - Interpretation services
Keywords
interpreter support
document translation
legal translation
language translation
conference interpreting
multilingual translation
interpretation services
translation management
on-site interpreter
language interpretation
translation services
technical translation
certified translation
remote interpretation
consecutive interpretation
translation agency services
simultaneous interpretation
interpreter-translation support
sign-language interpretation
event interpreter services
Tender Lot Details & Award Criteria
1 Tender Lots
Workflows
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Details
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