Closed

Provision of Professional Interpreting and Translation Services

Descriptions

To ensure equitable healthcare access for patients with diverse linguistic and communication needs. The contract will cover:

- Spoken language services (face-to-face, telephone, and video interpreting).

- Non-spoken language services (BSL, lip reading, Makaton, etc.).

- Document translation (including Braille and Easy Read formats).

- Patient feedback and continuous improvement.

Engagement

This engagement will focus on engagement with prospective suppliers on high-quality Translation and Interpretation Service to support the communication needs of patients across King’s College Hospital NHS Foundation Trust. As part of this process, a Request for Information (RFI) will be issued in August 2025 to the market to gain insight into current industry trends, innovative service delivery models, and potential efficiencies. The RFI will enable the Trust to better understand supplier capabilities and market direction, helping to shape a well-informed tender specification. The ultimate objective is to ensure the successful implementation of a service model underpinned by the appropriate tools, systems, and expertise to provide consistent, reliable, and compliant translation and interpretation support. The selected supplier will be expected to meet NHS standards while facilitating equitable access to healthcare services for all patients, regardless of language or communication needs.

Timeline

Published Date :

8th Aug 2025 5 months ago

Deadline :

3rd Nov 2025 2 months ago

Contract Start :

31st Mar 2026

Contract End :

31st Mar 2029

CPV Codes

Keywords

interpreter support

document translation

legal translation

language translation

conference interpreting

multilingual translation

interpretation services

translation management

on-site interpreter

language interpretation

translation services

technical translation

certified translation

remote interpretation

consecutive interpretation

translation agency services

simultaneous interpretation

interpreter-translation support

sign-language interpretation

event interpreter services

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Closed

Procedure :

N/A

Suitable for SME :

Yes

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

PIN

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk