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Provision of resources and services to support the Office of Public Works helpdesk in the delivery function
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Descriptions
This tender covers the provision of maintenance management services for the Office of Public Works helpdesk, including the operation of a central helpdesk and the management of mechanical, electrical, and building fabric maintenance activities. The s ....see more
Timeline
Published Date :
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Tender Regions
CPV Codes
50710000 - Repair and maintenance services of electrical and mechanical building installations
72253000 - Help-desk and support services
72253100 - Help-desk services
Keywords
HVAC blower maintenance
customer support panels
24/7 user assistance
genset diagnostics
cable tray service
fan coil unit tune-up
service request handling
live chat help modules
pump motor overhaul
switchgear calibration
multi-tier helpdesk
motorized door repair
user support ticketing
call logging tools
incident logging system
remote IT support
lift control panel fix
technical troubleshooting interface
issue resolution scripting
help interface development
support team coordination
technical support channels
multilingual help features
issue resolution workflow
real-time user assistance
emergency lighting inspection
mechanical damper servicing
Workflows
Status :
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Suitable for SME :
Nationwide :
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Details
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Buyer Information
Name :
Procurement Contact
Name :
Phone :
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Possible bidding competitors
Possible bidding competitors
