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Provision of services to assist disabled persons and persons of reduced mobility at Belfast Internat
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Descriptions
The Contracting Entity requires the management and delivery of support services and the supply, operation and maintenance of associated equipment (such as wheelchairs, Smax chairs and ambilifts) to persons with reduced mobility (PRM) as described and covered by the IATA PRM codes using the Airport.The service will extend to assistance to persons across any or all of the IATA PRM codes.Outbound assistance will include assistance upon arrival at the airport, through check in, through Security to departure lounge, gate and boarding aircraft.Inbound assistance will include assistance from aircraft disembarkation, through border control (where appropriate), baggage reclaim and arrivals to means of onward transportation.Other related assistance includes support to transit passengers and assistance to persons of reduced mobility in the event of schedule delays or cancellations and supply of replacement equipment in event of loss or damage to PRM's personal equipment.There will be a need to create, record and supply PRM service statistics and performance data.The service must be available each day of the year on a ‘24/7’ basis.
Timeline
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Tender Regions
CPV Codes
33196200 - Devices for the disabled
85311200 - Welfare services for the handicapped
63721500 - Passenger terminal operation services
33193000 - Invalid carriages, wheelchairs and associated devices
63731000 - Airport operation services
60400000 - Air transport services
98341120 - Portering services
63112100 - Passenger baggage handling services
60172000 - Hire of buses and coaches with driver
Keywords
guest porterage
apron management
disability aids
wheelchairs
baggage transfer
goods carriage
mobility aid
supported living
porter support
luggage handling
coach hire service
trolley assistance
shuttle coach hire
event coach transport
air passenger transport
load carrying service
rehab transport chairs
accessibility devices
tour bus with driver
terminal crowd control
bag tag processing
airline route service
handicap counselling
delivery assistance
social aid for disabled
concierge logistics
air freight transport
invalid carriages
cargo air shipment
adaptive equipment
disability day centres
hotel porter duties
disability support
sightseeing bus rental
gate allocation service
check-in bag handling
disabled baggage aid
airport control support
airline baggage service
multi-seat vehicle hire
bus rental with driver
travel baggage handling
disability welfare
adaptive support programs
passenger lounge management
special needs social care
scheduled airline transport
passenger luggage support
traveler check-in support
carry-on screening service
passenger luggage logistics
terminal facility operations
passenger processing service
baggage trolley assistance
ferry terminal coordination
baggage handling coordination
group transport coach hire
aeroplane passenger service
chartered coach operation
commercial flight operations
airline service provision
vessel embarkation assistance
runway scheduling operation
accessible housing assistance
charter flight operations
airside logistics management
terminal management service
passport control baggage service
airport facility operations
ground operations oversight
inclusive social services
commercial aviation service
terminal logistics support
passenger boarding services
school trip coach service
cruise terminal management
waterfront terminal service
Workflows
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Details
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