Awarded

Public Engagement and Satisfaction Surveys for West Yorkshire Police

Descriptions

West Yorkshire Police have tendered for a Force victims' satisfaction programme, as well as ad-hoc public engagement. Approximately 10,700 satisfaction surveys are currently undertaken by telephone per year as part of an ongoing monthly programme, a ....see more

Timeline

Published Date :

18th Nov 2025 3 months ago

Deadline :

N/A

Contract Start :

N/A

Contract End :

N/A

Keywords

CATI services

CSAT surveys

post service evaluation

telephone polling

remote survey conduction

outbound survey calls

telephone surveys

telephonic polling

satisfaction assessment

satisfaction index

customer experience feedback

phone-based data collection

customer satisfaction survey

satisfaction benchmarking

client satisfaction measurement

consumer satisfaction polling

opinion polling via phone

structured telephone interviews

phone questionnaire execution

Tender Lot Details & Award Criteria

1 Tender Lots

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Workflows

Status :

Awarded

Procedure :

N/A

Suitable for SME :

N/A

Nationwide :

No

Assign to :

Tender Progress :

0%

Details

Notice Type :

Tender

Tender Identifier :

IT-378-246-T: 2024 - 001

Tenderbase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk