Open in a 11 months

Purchase and Development of Debt Management System

Descriptions

Purchase and Development Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The new DMS system will be required to seamlessly integrate with multiple platforms and systems (including the incumbent DM6). Scope of Service Will include SaaS Debt management solution to meet DWP functional and non-functional requirements - User friendly modern debt collection and management capabilities - Flexible and business user configurable - Hosted in the UK with 99.9% Availability - Scalable to meet projected growth in accounts and users - Innovative future roadmap - Implementation of a SaaS debt management solution - Design and configuration - Integration to DWP architecture - Migration of data from current solution - Testing and assurance - Training and knowledge transfer - Supplier project management - BAU support for a SaaS debt management solution - Service desk - System maintenance - Performance monitoring - Change management support The current plan is for a 8 year initial contract with a possible up to 36 month extension but this is subject to review when developing the procurement approach. The value range of the procurement is estimated to be between £20m and £40m excluding VAT

Timeline

Published Date :

21st May 2025 18 days ago

Deadline :

21st May 2026 in a 11 months

Contract Start :

28th Apr 2026

Contract End :

28th Apr 2034

Tender Lot Details

1 Tender Lot

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Workflows

Status :

Open

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Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors