Open Closing in a 9 months

Rail Self-Service Ticket Vending Machine (TVM) Solution

Descriptions

Transport for Wales Rail Limited (the Contracting Authority) is seeking a suitably qualified and experienced supplier to supply, install, provide ongoing maintenance and support of a self-service Ticket Vending Machine (TVM) solution across its rail network of Wales and border stations.

The scope of the requirement includes securing a solution accredited by the Rail Delivery Group (RDG). The solution must be modern, accessible, reliable and user-friendly to ensure successful passenger use. A full and sustainable service approach is required from installation to decommissioning of equipment. The scope will also include the requirement for a Carbon Reduction Plan. The removal and sustainable disposal of the existing TVM estate may also be a requirement. TfW are seeking a supplier with innovative solutions and equipment which may be multi-functional e.g. capable of digital media advertising to enable TfW to maximise its return on investment. During the term of the agreement, integration with multimodal transport ticketing services may be required.

As part of on-going contract management requirements, the supplier would be required to provide insight into best practice within the rail and wider transport retail ticketing environment, future innovations and to help inform the procurement strategy and appropriate routes to market.

Timeline

Published Date :

27th Jun 2025 2 months ago

Deadline :

27th Jun 2026 in a 9 months

Contract Start :

17th Nov 2026

Contract End :

16th Nov 2029

Tender Regions

North West

South West

North East

East of England

Yorkshire and The Humber

South East

East Midlands

West Midlands

Ireland

Wales

Scotland

Northern Ireland

London

CPV Codes

34980000 - Transport tickets

50317000 - Maintenance and repair of ticket-validation machinery

30144200 - Ticket-issuing machines

30123100 - Ticket-validation machines

50316000 - Maintenance and repair of ticket-issuing machinery

Keywords

fare validator

transit ticket reader

contactless validator

entrance validator

smart card validator

transit ticket kiosk

event ticket dispenser

parking ticket printer

admission printer

transport tickets

travel tickets

fare tickets

ticket media

electronic tickets

transport fare media

ticketing systems

transit tickets

reservation tickets

ticket dispenser service

fare machine calibration

printing mechanism repair

ticket validator overhaul

sensor cleaning

payment terminal fix

ticket roll replacement

validator firmware patch

kiosk interface tuning

receipt printer maintenance

validator alignment

magnetic stripe reader repair

barcode scanner calibration

transit ticket validator service

sensor recalibration

fare gate integration

validator software update

validator housing repair

LED indicator fix

validator lock servicing

Tender Lot Details

2 Tender Lots

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Workflows

Status :

Open

Assign to :

Tender Progress :

0%

Details

Notice Type :

Open opportunity

Tender Identifier :

IT-378-246-T: 2024 - 001

TenderBase ID :

310724019

Low Value :

£100K

High Value :

£1000K

Region :

North Region

Attachments :

Buyer Information

Address :

Liverpool Merseyside , Merseyside , L13 0BQ

Website :

N/A

Procurement Contact

Name :

Tina Smith

Designation :

Chief Executive Officer

Phone :

0151 252 3243

Email :

tina.smith@shared-ed.ac.uk

Possible Competitors

1 Possible Competitors