Open in a 11 months

Rail Self-Service Ticket Vending Machine (TVM) Solution

Descriptions

Transport for Wales Rail Limited (the Contracting Authority) is seeking a suitably qualified and experienced supplier to supply, install, provide ongoing maintenance and support of a self-service Ticket Vending Machine (TVM) solution across its rail network of Wales and border stations.

The scope of the requirement includes securing a solution accredited by the Rail Delivery Group (RDG). The solution must be modern, accessible, reliable and user-friendly to ensure successful passenger use. A full and sustainable service approach is required from installation to decommissioning of equipment. The scope will also include the requirement for a Carbon Reduction Plan. The removal and sustainable disposal of the existing TVM estate may also be a requirement. TfW are seeking a supplier with innovative solutions and equipment which may be multi-functional e.g. capable of digital media advertising to enable TfW to maximise its return on investment. During the term of the agreement, integration with multimodal transport ticketing services may be required.

As part of on-going contract management requirements, the supplier would be required to provide insight into best practice within the rail and wider transport retail ticketing environment, future innovations and to help inform the procurement strategy and appropriate routes to market.

Timeline

Published Date :

27th Jun 2025 20 days ago

Deadline :

27th Jun 2026 in a 11 months

Contract Start :

17th Nov 2026

Contract End :

16th Nov 2029

Tender Regions

North West South West North East East of England Yorkshire and The Humber South East East Midlands West Midlands Ireland Wales Scotland Northern Ireland London